Two calls about PINs tonight, and one about MLA. I also finished up the EJS project.
CJ, I just want to thank you for a great experience. I really feel like my virtual reference skills have improved over the year – I’ve learned how to be friendly and welcoming in text, I’ve seen the fabulousness of Jing, and I now know the importance of cheat sheets to ensure quick service while chatting. The projects we worked on were also great for seeing a whole new behind-the-scenes look at an academic library.
I am very sorry to hear that the service will be cancelled, but I can understand that it’s difficult to have the service manned with so few calls. I really appreciate the opportunity I’ve had here.
CJ, good luck with your future projects, and maybe we’ll meet in person someday – although it seems fitting that I’ve only ever interacted with my virtual reference supervisor, viturally. :)